Reach out to those who matter
Legislative offices today are very busy. Staff is overextended. And yet a reputation for fast, competent response to constituent requests makes successive elections easier. Aristotle’s Constituent Service! is the only program designed from the ground up to serve as a “force-multiplier” for your legislative office. With Constituent Service! you can quickly identify constituents by their requests, review previous correspondence, respond, and record the transaction for future use.
Constituent Data Management
In Constituent Service!, every registered voter in the district is automatically assigned his or her own record. The information already maintained on past constituent interactions is automatically appended and preserved. As businesses and organizations are added to the database by the office staff, they too get their own record. Each record may contain up to three addresses, seven phone numbers, an e-mail address, and numerous enhancements, such as phone number, estimated income, homeowner status or presence of children, drawn from COSMOS, Aristotle’s highly accurate Nationwide Voter File.
 Manage all activities, communications, and past history from within Constituent Service! Additionally, each record contains folders that allow the legislative staff to log information about each constituent including what issues they care about, bills they support/oppose, what organizations they belong to, vote history if available, their position on whatever issues the office tracks, and a detailed form to track the status of any casework the office is handling for that constituent. Aristotle provides the ability to attach files to constituent records. Attached files are stored on a web server and can be viewed, deleted or modified from within constituent sub file records.
Beyond storing data, Constituent Service! allows you and your staff to...
- Quickly identify your constituents by their request types,
- Review all previous correspondence and actions,
- Respond and record the transaction for future use, reporting, and other communications,
- ... and much more!
Advanced Search Engine
Searching the Constituent Service! database is one of the most powerful and useful functions. There are numerous search options, such as Name Search or Full Search. Name Search giving flexibility to find a record if you only know the first few letters. Additionally, if you are searching for a common name, you can limit your results by zip code to reduce the number of records from which you will have to select. If the record is not already in your database, one mouse click will import the record of that voter, from anywhere in the United States, directly into your Constituent Service! Program. Full Search allows you to sort your records by virtually any source of information that is entered into a specific field. No matter how general or specific your request, Full Search is up to the challenge. Even better – it is flexible and user friendly, and fast!
Email and Direct Mail Advocacy
Using the Constituent Service! Mailing Wizard, letters, labels, envelopes and any Avery product, including table tents and name tags, can be merged with a group of records in a matter of minutes. The Mailing Wizard allows you to select whether the envelope should be addressed to households, individuals, or only active voters. Letters are merged automatically in Microsoft Word. The software user never has to leave Aristotle’s software.
Internet Phone Telephony (IPT) Integration
 IP-Telephony allows your team to reach out to constituents easier and more cost-effective. As Cisco certified developers, Aristotle is the only vendor in the market that has a fully integrated suite of IPT technology solutions. The integration provides the full integration of telephone and database systems to display on the desktop of the user the most pertinent and actionable information for each constituent at all times. This integration allows for call routing, call tracking, conference calling, call to e-mail notification and call management that augments the data storage and management features of the Constituent Service! product.
Voter Database Updates
Voter registration is updated on a schedule determined by the client. Source data can come from the legislature, the state centralized database or the Aristotle maintained database of over 172 million voters.*
Micro-targeting and Data Analysis
Aristotle provides advanced data analysis to assist organizations understand how to best serve constituents. Prizm lifestyle/life stage data, e-mail addresses and constituent survey questions and responses makes it possible to better understand the motivating factors for a constituency. Web applications allow users to access the data stored to perform a variety of searching, reporting and data extract tasks on a state, county, or house district level.
Automated Address Correction
Mailers Plus+ standardizes and corrects constituent addresses automatically to conform to the US Postal Service guidelines. This integration cuts down on data entry, eliminates typographical errors and reduces Postal Service “returned mail” costs.
Powerful Reporting
Constituent Service! is equipped with numerous system reports to meet your office’s reporting needs. The system reports include multiple phone and address lists, casework reports and an issue count report. Additionally, Aristotle’s programming team stands ready to create custom reports to specifically meet your reporting needs.
24/7 Customer Service
As with all Aristotle programs, Constituent Service! is backed with a toll-free customer service Help Line maintained seven days a week, 24 hours a day.
Your Next Steps
- Watch the Constituent Service! demonstration today.
- Request More Information using our online request form. An Aristotle sales representative will contact you shortly.
* Use of and access to voter list data is restricted in some jurisdictions. For information, contact an Aristotle representative. AZ voter data is not available on the Internet. Orders for PA & SD voter data may be placed; however, the data will be delivered separately as it is not available for download over the Internet.
** Any information copied, or otherwise obtained, from any FEC report or statement, or any copy, reproduction, or publication thereof, filed under the Act, shall not be sold or used by any person for the purpose of soliciting contributions or for any commercial purpose, except that the name and address of any political committee may be used to solicit contributions from such committees.
|