Job Functions:
To act as the project management lead on the implementation of political software products provided by Aristotle to its clients.
- Primary liaison for the client's project manager. Provide all necessary documentation and assistance to insure a successful implementation; bring specific resources to the project as needed.
- Advise the client of the various options associated with Aristotle's standard and/or custom products. Prepare a project plan, kickoff meeting and have regular implementation meetings with each client.
- Identify any conversion and/or custom requirements for the client. Develop requirements for internal use and insure conversion and/or custom requirements are documented in writing to the client.
- Communicate with various internal departments regarding the needs of the client, including Client Integration, Development, QA, Customer Service, Systems Operations and Product Development.
- Manage internal cross functional teams in support of projects needs, which may include core integration and custom services.
- Publish client requirements and project plans, as well as, maintain all implementation documentation.
- Assist with technical support, issue resolution and/or enhancement projects for specific launched clients.
- Support the Product Department by providing input for business requirements and supporting the deployment of service/product betas.
- Tracking and resolution of client implementation and testing issues.
- Keep informed of any changes to internal systems, processes, and products.
Job Requirements:
- 5 years of experience implementing systems and/or services for external customers
- BA/BS required
- Strong understanding of relational database structure
- Must be proficient with Microsoft SQL Server, including writing SQL queries
- Background implementing technology solutions in a regulated environment
- Must be familiar with MS office suite for email, presentations, project management, etc.
- Excellent written and oral communication skills
- Strong problem-solving and trouble-shooting skills
- Ability to work in a deadline driven environment
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