One week in the big filing crunch of October and already here in Support we’re seeing the push.
However, don’t be surprised if the day before your report is due you receive a call from us making sure everything is on the up-and-up with your reports.
It’s also a healthy desire to make sure you’re getting what you need with the product you’re using.
Yet we all know in the real world, last minute issues are bound to crop up.
It’s 9 p.m. and you’re finally ready to submit the report.
With one last glance you notice the report is not listing the treasurer’s name, a transaction is listing the wrong election cycle, or worse yet, when you finally do attempt to file, the state’s server is too busy.
Yes, we agree these would be considered an emergency with a filing deadline looming. Fortunately, we are available in emergencies such as this.
First, take a deep breath, then a few more, then dial 888-217-9600 and an answering service will page an on-call Support staff member.
Technical Support Representative